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What We Are

Founded in 1953 by a group of Pacific-region insurance companies, the Pacific Claim Executives Association was created to strengthen cooperation and leadership among senior claims professionals.

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Today, membership includes nearly 40 organizations across the western United States, representing insurance carriers, self-insured entities, third-party administrators, and reinsurance companies.

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The association maintains a flexible structure designed to evolve alongside the claims industry. Members engage in open, high-quality information exchange and professional dialogue, with a shared commitment to ethical collaboration and compliance with antitrust standards.

A professional image representing collaboration among claims executives and industry leaders within the Pacific Claims Executive Association, highlighting shared expertise, peer connection, and advancement of the property and casualty claims profession.
A visual representation of the diverse professionals served by the Pacific Claims Executive Association, including insurance claims executives, industry partners, and service providers connected through regional collaboration and shared expertise.

Who We Serve

Membership is composed of chief claims executives and senior leaders responsible for claims operations at their organizations’ home offices. Our shared goal is to foster deep connections within the industry to consistently improve as collectively - and as individuals. 

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Participants bring deep operational responsibility and a shared expectation of active engagement. Leadership, accountability, and professional contribution are central to the experience, creating an environment where members both benefit from and contribute to the collective expertise of the group. 

Our Mission

Meaningful collaboration requires more than discussion. It requires clear objectives and core values that advance the profession and serve the broader public.​ The association’s
focus is guided by these principles:​

  • Promoting fair, consistent claim philosophy, policy interpretation, and public-facing practices

  • Supporting continuing education and professional development within claims organizations

  • Encouraging cooperation and constructive relationships across the industry

  • Advancing improved claim handling for the benefit of consumers

  • Fostering goodwill, fellowship, and mutual respect among member organizations​

  • Upholding the highest standards of ethics, professionalism, and service

Together, these priorities support stronger claims operations and reinforce public trust in the industry.

An image symbolizing the mission and core values of the Pacific Claims Executive Association, emphasizing integrity, ethical leadership, collaboration, and service to the property and casualty claims community.
A professional association meeting of claims executives featuring expert-led presentations and peer discussion, illustrating how the Pacific Claims Executive Association operates through structured meetings and collaborative programming.executive-association-member-meeting.jpg

How the Association
Operates

Members meet twice each year:

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  • Spring: West Coast meeting

  • Fall: Joint meeting with the Central Claim Executives Association and the Atlantic Claim Executives Association (location rotates annually)
     

Meetings feature outside experts addressing issues relevant to claims leadership. Past speakers have included judges, attorneys, physicians, insurance commissioners, legislators, and regulatory executives. Open sessions may also include invited guests, including senior executives from member organizations.

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Between meetings, committees collaborate to ensure programs remain timely, substantive, and relevant. The strength of the association is driven by member participation and shared commitment to professional excellence.

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